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RUIARC — Custom Outdoor Living Solutions
Project procurement and trade supply enquiries

Custom & OEM

Bring us your project brief or trade supply requirements for louvre roof pergolas, enclosed garden rooms and fixed-roof pavilions. Start with the product format, the customers you serve and the parts you need, then discuss the configuration and scope of a proposed order.

Grey pergola with open roof louvres over an outdoor dining area
Concept visualisation · grey frame / courtyard dining

Choose the enquiry that fits your business

01

Project procurement

For installers, contractors, landscape companies and hospitality teams: share the project location, intended use, dimensions and quantity, along with the scope your team will handle locally.

Discuss this requirement
02

Trade supply

For dealers and outdoor living businesses: describe your market, customer base, preferred product formats and expected order pattern. Include any requirements for presentation, packaging or repeat configurations.

Discuss this requirement

Put the requested changes into the brief

Ask about size adjustments, colours, side panels and the component combinations relevant to your selected product. For private-label enquiries, describe the proposed branding on products, packaging or printed materials.

A reference photograph can explain the appearance you prefer. Pair it with written requirements for the roof, frame, enclosure and operation so that the requested product is clear.

From initial enquiry to an agreed scope

01

Describe the requirement

Choose a product line or select Not Sure Yet. Send your destination, intended use and approximate dimensions or quantities.

02

Discuss the configuration

Identify required components, requested changes and the items your local team plans to provide. Ask about compatibility and any information needed to assess the request.

03

Review the proposed order

Check the component list, dimensions, finishes, packing requirements and agreed documents together. Clarify responsibilities for site preparation, assembly and electrical work.

Identify the information your team needs

Tell us whether your purchasing or installation team requires a component list, dimensional information, assembly guidance or other documents. Ask what is available for the proposed configuration and what needs to be agreed before an order.

Include any project-specific engineering or approval requirements with the enquiry. These requirements belong alongside the product brief when discussing the proposed scope.

Useful questions

Start with the information relevant to your project.

Can I enquire about one project rather than a dealer programme?

Yes. Choose Project Enquiry and describe that project's requirements. For repeat supply discussions, choose Trade Supply.

Can I request my own branding?

Include the logo placement, packaging or printed material you have in mind. Ask about the available approach and the conditions for your proposed order.

What if my product choice is not final?

Describe whether you need an adjustable roof, an enclosed room or an open fixed-roof space. Add a sketch or reference image to explain the intended result.

Custom aluminium products

From aluminium profiles to assembly details.

Support custom aluminium products with profile layouts, connection concepts, component breakdowns and fabrication and assembly details. The service is not limited to pergolas; certified calculations and local engineering approvals are confirmed separately.

SketchUp views communicate appearance, layout and finishes. Project customisation adapts dimensions and compatible components within the selected product system.

Discuss a Custom Design ↗